Delivery & Shipping

ORDER TURNAROUND

All orders take 1-5 business days to be processed and shipped. Items that are made to order can take up to 10 business days to ship. For custom portraits, it can take up to 10 weeks to be ready. The delivery time is approximately 1-4 business days for orders within Malaysia. For international shipping, transit times may vary depending on origin and destination. It normally takes about 10-30 business days for a parcel to reach it's destination. 


DELIVERY

LOCAL SHIPPING

FREE SHIPPING on all Malaysia orders if you order directly via our online shop. If you place your order via order form, free delivery within West Malaysia with purchase above RM100, East Malaysia with purchase above RM150. We offer PosLaju and FlexiPack Domestic. Track & Trace, 1-3 working days delivery.

Track your package or shipment here. Please allow 48 hours for your tracking information to update.

INTERNATIONAL SHIPPING

We offer International Air Mail (up to 2kg), Tracked (up to 2kg) and International Air Parcel (more than 2kg). If you need the order urgently, do contact us for an alternate priority shipping method. Additional shipping charges will apply.

Track your package or shipment here. Please allow 48 hours for your tracking information to update. In some countries, the postal services didn't offer visibility for international import Registered Mail items unless International Posts have upgraded to offer their customers products that come with visibility. So, please be patient, your order will arrive, don't worry!

SHIPPING TO ISRAEL

We are unable to ship our products to Israel due to Malaysia doesn't have diplomatic relations with Israel. So we make another way to deliver our products to Israel. We will ship your package to Singapore and transfer to Israel by SingPost. So additional shipping fee will be charged. However, you may use the shipping address of your friend, family member or relative in a different country. We're happy to ship your order to that address and they can deliver your order to your address in Israel. Please do not hesitate to contact us if you require any further information. Estimated shipping times: 4-10 weeks.


POS MALAYSIA ZONE CHART

ZONE CHART - INTERNATIONAL AIR MAIL (UP TO 2KG)

Tracking code is provided and the recipient is required to sign a delivery receipt upon receiving the order. So, please make sure there's someone available to accept your package when it arrives.

ZONE
COUNTRIES
ESTIMATED DELIVERY TIME
1 Singapore, Brunei Darussalam, Cambodia, Laos and Myanmar
5-15 business day
2 Asia Pacific Countries
10-25 business day
3 Rest of The World
10-30 business day

ZONE CHART - TRACKED (UP TO 2KG)

  • Mail drop with online tracking
  • Delivery standard is from 6 to 13 working days
  • No liability on compensation
  • No signature is required upon delivery
Australia, Austria, Belarus, Belgium, Brazil, Canada, China, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Latvia, Lebanon, Lithuania, Macao, Malta, Mauritius, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Russia, Saudi Arabia, Serbia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, United States, Vietnam
ZONE CHART - INTERNATIONAL AIR PARCEL (MORE THAN 2KG)

Tracking code is provided and the recipient is required to sign a delivery receipt upon receiving the order. So, please make sure there's someone available to accept your package when it arrives.

ZONE COUNTRIES ESTIMATED DELIVERY TIME
1
Brunei Darussalam, Singapore 5-10 business day
2
China, Hong Kong, Indonesia, Myanmar, Philippines, Thailand
6-14 business day
3
Bangladesh, Cambodia, Laos, Macao, Sri Lanka, Taiwan, Vietnam
6-15 business day
4
Australia, India, Japan, Pakistan, Palestine, Qatar, Saudi Arabia, United Arab Emirates
6-16 business day
5 Albania, Andorra (France), Austria, Bahrain, Balearic Islands, Bhutan, Bulgaria, Corsica (France), Croatia, Czech Republic, Gibraltar, Greece, Iraq, Italy, South Korea, Liechtenstein, Luxembourg, Maldives, Monaco, Nepal, Netherlands, New Zealand, Norfolk Island, San Marino, Slovakia, Turkey, Vatican City State 7-16 business day
6 Algeria, Azores, Belarus, Belgium, Bosnia and Herzegovina, Chad, Cyprus, Denmark, Egypt, Estonia, Faroe Islands, Fiji, Finland, France, Germany, Hungary, Iran, Jordan, North Korea, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Libyan Jamahiriya, Lithuania, Macedonia, Madeira, Malta, Mauritius, Moldova, Montenegro, Morocco, Namibia, Norway, Palau, Poland, Portugal, Puerto Rico, Romania, Serbia, Slovenia, South Africa, Spain, Sudan, Swaziland, Sweden, Switzerland, Tonga, Trinidad and Tobago, Tunisia, Uganda, Ukraine, Wallis and Futuna, Zambia 8-17 business day
7 Other countries 8-18 business day

NOTES:

  1. Please be noted that it may arrive earlier, depend on custom clearance and transport conditions.
  2. The estimated delivery times listed applies to major cities only. Delivery to areas outside of major cities may incur additional days.
  3. Packets, envelopes with enclosures, documents, merchandises, etc are subject to customs inspection and clearance. Items subject to customs inspection and/or clearance may incur an additional 48-72 hours.
  4. Items may be subject to additional control and domestic rules of the destination country. Where such circumstances occur, the sender is advised to deal directly with the relevant authorities in the destination country.
  5. If you need the order urgently, do contact us for an alternate priority shipping method. We try to accommodate every request. Additional shipping charges will be applied.
  6. Please noted that Pos Malaysia doesn't ship to Israel. Contact us if you would like to purchase our products. We will be happy to assist you in anyway way we can! Additional shipping fee will be charged.

DUTIES & TAXES

Minifanfan is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. You will be billed directly by the customs office of the destination country.

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