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FAQ

PAYMENT

What is USD?

What payment methods do you accept?

Do you offer Direct Bank Transfer?

How will I know that my order was accepted?

Do I need to pay sales tax?

SHIPPING & DELIVERY

When will my order be shipped?

Do you ship overseas?

How much does shipping cost?

How long does it take for my package to arrive?

Do you offer Expedited Shipping?

How can I track my package?

RETURNS & EXCHANGES

Can I get a refund or exchange?

Who should pay for return shipping costs?

How does the refund work?

MISSING / DAMAGED ORDERS

What do I do if a part of my order is missing or damaged?

CANCELLATION POLICY

Can I cancel or change my order?

WHOLESALE & BULK ORDERS

What if I want to buy a bunch of your stuff?

I have a store and do you offer wholesale?

OTHER

What is Happy Points Rewards Program?

How do I view my wishlist?

Do you offer gift wrapping?

Can I use or share your content or image?

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